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In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Scheme of Delegation - Corporate Services

| Governance | Corporate

This document outlines when and how the Commissioner delegates duties relating to corporate services to staff members.

Download publication as pdf
Download Scheme of Delegation - Corporate Services publication as pdf
Download publication as word document
Download Scheme of Delegation - Corporate Services publication as word document